The Samsung B310E runs on a chipset rather than the standard Exynos or Qualcomm chips found in Galaxy smartphones. Because of this, standard Samsung Kies or Smart Switch software often fails to recognize it.
This usually indicates a driver conflict. Uninstall any old Samsung drivers from your Control Panel, restart, and perform a clean installation using the files sourced from GSMForum. Conclusion samsung b310e usb driver gsmforum
You should see or "SPD USB-to-Serial" under the Ports (COM & LPT) section without a yellow exclamation mark. Troubleshooting Common Issues Phone Not Detected If the phone only charges and isn't detected: The Samsung B310E runs on a chipset rather