Fully power down your mobile device and your computer, then relaunch iMazing before reconnecting. 2. Troubleshooting for Windows Users
Avoid using USB hubs or keyboard ports. Connect your iPhone or iPad directly to a port on your computer. imazing pairing failed
Unlock your device and look for the "Trust This Computer?" prompt. If it appeared earlier but pairing still failed, you can force it to reappear by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Location & Privacy . Fully power down your mobile device and your
This usually suggests the pairing records on your computer are corrupted. In iMazing, right-click your device in the sidebar, select Forget , and then try to pair it again as if for the first time. Connect your iPhone or iPad directly to a
In System Settings > Privacy & Security > Firewall > Options , check that Automatically allow signed software to receive incoming connections is enabled. 4. Resolving Specific Error Messages
This often indicates a device restriction profile. If the device is managed by an organization, it may be restricted from pairing with unauthorized computers.
If your device is supervised, you may need to import the supervision certificate into iMazing's library to allow pairing.
Fully power down your mobile device and your computer, then relaunch iMazing before reconnecting. 2. Troubleshooting for Windows Users
Avoid using USB hubs or keyboard ports. Connect your iPhone or iPad directly to a port on your computer.
Unlock your device and look for the "Trust This Computer?" prompt. If it appeared earlier but pairing still failed, you can force it to reappear by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Location & Privacy .
This usually suggests the pairing records on your computer are corrupted. In iMazing, right-click your device in the sidebar, select Forget , and then try to pair it again as if for the first time.
In System Settings > Privacy & Security > Firewall > Options , check that Automatically allow signed software to receive incoming connections is enabled. 4. Resolving Specific Error Messages
This often indicates a device restriction profile. If the device is managed by an organization, it may be restricted from pairing with unauthorized computers.
If your device is supervised, you may need to import the supervision certificate into iMazing's library to allow pairing.