This is often caused by the generic Windows "High Definition Audio Device" driver. Replacing it with the official IDT or Realtek vendor driver (depending on your specific hardware ID) typically resolves this.
While originally released for Windows 7 and 8.1, these drivers are compatible with Windows 10 64-bit and 32-bit . How to Install the Audio Driver on Windows 10 hp probook 650 g1 audio drivers windows 10
The most reliable source for these drivers is the Official HP Support Page . This is often caused by the generic Windows