Run the HIOKI_USB_CDC_Driver.exe before connecting the device. Once connected, verify the device appears under Ports (COM & LPT) in the Windows Device Manager.
The 3197 software requires 32-bit Java , even on 64-bit Windows. If the software displays a "Usb488jv.dll not found" error, you must uninstall any 64-bit Java versions and install the 32-bit JRE from Java.com .
This package typically includes 3197Communicator for remote operation and data downloading, and 3197DataViewer for graph-based analysis. You can find these under the Hioki Global Support Download section.
The Hioki 3197 is a legacy device, meaning its primary analysis software has been superseded by newer platforms like , though original utilities are still available for specific data retrieval tasks.
Hioki now recommends PQ ONE as the primary free application for analyzing data from the 3197 and its successor, the PQ3100. It offers a more modern interface and advanced statistical features. Installation & Compatibility Guide
Essential for your PC to recognize the analyzer as a COM port. The driver is often included in the application folder or available as a standalone Hioki USB CDC Driver download.