Ensure you have copied the full http://.../full/update_full_base.zip (and corresponding Cust/Preload) links.
The version you are moving to has a different "Group ID" or security patch level that the current HiSuite version refuses to bridge. Step-by-Step Fixes 1. Verify the "Phone Model" and "Region"
You haven't correctly filled in all three required URL packages in HiSuite Proxy. group+version+not+match+hisuite+proxy+link
Before grabbing links from the Firmware Finder, ensure they match your device exactly.
By ensuring the metadata in the Proxy matches the physical reality of your device, the "Group version not match" error should disappear, allowing you to proceed with the flash. Ensure you have copied the full http://
Is the toggle set correctly for your specific firmware?
If you are downgrading from EMUI 12 to EMUI 11 (or 11 to 10), the "Group" changes significantly. Ensure you are using a version of HiSuite (the desktop app) that is compatible with the Proxy. Many experts recommend for the best success rate with the Proxy tool, as newer versions have stricter group verification. Summary Checklist Model/Region: Matches your phone? Verify the "Phone Model" and "Region" You haven't
When using HiSuite Proxy, you often need three specific URLs: , Cust , and Preload .
Do you have the and build version of your device so I can help you find the exact matching links?