Elsa2Go is a cornerstone of Volkswagen's "360 Digital" and "Progressive Retail" strategies. Its implementation offers several strategic advantages:
is the official mobile application from Volkswagen Group of America (VWGoA) designed to modernize the dealership service experience . By digitizing the "Service Core Process," it bridges the gap between traditional workshop management and the modern, mobile-first expectations of today’s customers. What is Elsa2Go? elsa to go volkswagen
Faster service and more transparent digital interactions directly improve JD Power Customer Service Index (CSI) scores. Elsa2Go is a cornerstone of Volkswagen's "360 Digital"
Authorized users can register via the VW Hub portal or through the technician reference section in ServiceNet . What is Elsa2Go
Access a vehicle’s history, active campaigns, and maintenance requirements on the spot.
For vehicle owners looking for personal connectivity, Volkswagen offers the myVW app , which provides remote features and service scheduling directly to your smartphone. Elsa2Go - nhtsa