According to an official Data Breach Alert from WildWorks , a hacker gained access to a third-party communication server used by the company. From there, they obtained a key that allowed them to penetrate a database containing user information.
Use tools like Have I Been Pwned to see if your email address was part of this or other major leaks. Animal Jam Data Breach Passwords
The Animal Jam Data Breach: Managing Compromised Passwords and Security According to an official Data Breach Alert from